Refund & Return Policy
At GTN VENTURES, we want you to shop with confidence. If you are not completely satisfied with your purchase, we’re here to help.
Returns
Items may be returned within 30 days of delivery.
To be eligible for a return, the item must:
- Be unused and in its original condition.
- Be returned in its original packaging.
- Include proof of purchase.
Non-Returnable Items
The following items cannot be returned:
- Opened or used personal care products.
- Customized or personalized items.
- Gift cards.
- Clearance or final sale items.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
Approved refunds will be issued to your original payment method within 5–10 business days, depending on your financial institution.
Return Shipping
Unless the return is due to our error or a defective product, return shipping costs are the customer’s responsibility.
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery.
Contact
For return or refund questions, please contact us at: